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★★★★★ Excellent Service and Expert Troubleshooting
I would like to thank Wayne for his exceptional support in helping diagnose and resolve an issue with my waste disposer.
Before arranging a site visit, Wayne took the time to troubleshoot the problem with me over a video call. He clearly explained that a $250 call-out fee would apply if the waste disposer itself was functioning correctly and the issue was caused by something else. This upfront and transparent advice allowed us to validate the problem remotely, saving both time and unnecessary expense.
It turned out that the waste disposer itself was not faulty. The real issue was an incorrect installation, which Wayne quickly identified and helped resolve. His expertise, professionalism, and willingness to assist were greatly appreciated.
I highly recommend Wayne to anyone needing waste disposer support. His prompt response, honest advice, technical knowledge, and customer-focused approach made the entire experience straightforward and stress-free.
Thank you again, Wayne, for your outstanding service.
Maju Nair
Outstanding service. Our 15 year old insinkerator had given up the ghost after 15 years. Ordered a new one on Sunday, installed on Monday. Great work by Wayne. Many thanks.
Be warned. Very unprofessional. Made an appointment then never turned up. Then when they finally managed to get to site, they were very difficult to deal with. I wish I never bough an insinkrator as this after sale service was a nightmare. If possible avoid these guys as they will try to charge you for a factory fault.